For comments, suggestions, enquiries and complaints, please contact:

24-hour Automated Enquiry System

Tel： (852) 2921 2222

Fax： (852) 2868 0094

By e-mail

Order Enquiries： shopthrupost@hkpo.gov.hk

Stamp Ordering (Advanced Order Service) Enquiries： aos@hkpo.gov.hk

All Other Enquiries： shopthrupost@hkpo.gov.hk

Whenever possible, we will respond immediately. We will deal with all suggestions or complaints expeditiously and endeavour to reply within 10 days.